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Important Update: Regarding a Recent Security Issue

Hi everyone, 

An update on our recently reported data breach.  To the best of our knowledge, we have made contact with all clients who have been affected by this.  We have been implementing our security updates, and are continuing to monitor our services daily.  We will continue to keep our website blog updated with any relevant news.  In the meantime:

  • If you haven’t already done so, we recommend that you change your RAVE password – either via the ‘Change Password’ option via your profile dropdown within RAVE, or via this password reset link.  
  • Be on the lookout for phishing scams that could be impersonating you, your suppliers, or customers by copying an invoice or bill.

We have also updated our Privacy Policy and Terms of Service.  These were added today to our Rave Build log in page (below the sign in button), and also to the bottom right of our Rave Build web site.  These will also be monitored and updated as required. 

Again, I am truly sorry that this incident has occurred. If you have any questions, please do not hesitate to contact the team at help@ravebuild.co.nz, submit a ticket via our support portal, or call the team at 07 210 2228.

Barry Ward

CEO Rave Build