Rave Help refresh – Update The Rave Help Knowledge base is under going a refresh – from today Email requests for support, feedback, and suggestions for improvement are now logged as a ‘New Support Ticket’, and you now have the ability to ‘Check your Ticket Status’ Help articles are now called ‘Solutions’ Updated User Training Video’s are available […]
In his book, Good to Great, Jim Collins creates a clear metaphor by comparing a business to a bus with the business leader as the bus driver. He emphasizes that it is crucial to continuously ask “First Who, Then What?”. “You are a bus driver. The bus, your company, is at a standstill, and it’s your job […]
Welcome to the latest installment of my series on plugging the profit leaks in your business. This time around, we are talking communications. According to a 2013 Project Management Institute report titled The Essential Role of Communications, “Ineffective communications is the primary contributor to project failure one-third of the time, and had a negative impact […]
Currently, rework accounts for up to 20% of the cost for a typical construction project according to “A Guide to Construction Rework Reduction” from the Construction Industry Institute. While this report focused mostly on commercial projects in the US, the same principles apply to NZ and residential builds as well. As a further twist of […]
As the old saying goes, “The only certainties in life are death and taxes”. In the building industry, that should read, “The only certainties in life are death, taxes, and variations”. There is seldom a project completed without some change to the original plan or scope, and this can lead to work being done that […]
At the recent BuildNZ Expo, our very own Belinda Gelston (Rave Build Co-founder and sales) shared her thoughts on how builders who schedule well, do well – and the link of this concept with the customer experience. We have summarised Belinda’s insightful key points – for all Rave blog readers and those unable to attend […]
There is a big difference between being a great builder and owning a great building business. To be successful, and secure your future in the long term, you need skills in both. Arguably, as the business environment gets more complicated and tighter, better business management skills are even more vital.That’s what The Trades Coach does. […]
Increase the size of your customer base by following these simple but highly effective steps to generate leads and successfully convert them into paying customers. The secret to truly successful marketing involves a comprehensive understanding of the needs and desires of the market – and more specifically, the individuals who constitute that market. By connecting with […]
Hey team, Do you ever find that you’re working really hard in your business, but after you’ve paid all your bills there’s not as much as you would like left over? Do you ever wonder how much you are actually making in profit each week, each month, or per job? If you have back-costing in […]
Do you find that your team is open, engaged, and proactive in team meetings? Are your team members open with you about issues that they would like to see fixed? Or do they just grumble behind your back amongst themselves? What difference would it make for your team’s productivity and enjoyment levels at work if […]